Shaun Kretzschmar, DO

Shaun Kretzschmar, DO
Aledo Family Medicine Clinic 317 FM 1187 North, P.O. Box 216 Aledo, TX 76008
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you recommend this family doctor to others?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 17, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider rush your appointment?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
January 15, 2012
I am not going to refer my family and friends here. I just wasn't that impressed. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. It was easy to get the appointment time that worked for my schedule. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment.
by Salone
December 01, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's staff friendly?
Yes, they went above and beyond
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was the waiting area spacious?
Yes, extremely spacious
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
September 13, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
August 12, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They paid close attention to me and all of my questions were answered. Their office equipment was in good shape and looked very current. I felt like everything was very safe.
by steve franklin
June 30, 2011
Would you recommend this family doctor to others?
I Already Have
Was this provider's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
June 07, 2011
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
April 19, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
April 12, 2011
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. They paid close attention to me and all of my questions were answered. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by bruce
March 22, 2011
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