Donna-Marie Brown, MD, FAAP

Donna-Marie Brown, MD, FAAP
Stonecrest Pediatrics 1498 Klondike Road, Suite 106 Conyers, GA 30094
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Consumer Feedback

(35 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
It is obvious that their office is cleaned regularly. It was fantastic. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Melvina M. Washington
March 31, 2011
Did this provider use excessive foul language?
No
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider remember you and your circumstances at every appointment?
Yes
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
by Anonymous
March 21, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider promptly return your phone calls?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 14, 2011
Was this provider late to your appointments?
No, they were on time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
March 08, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
March 07, 2011
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