Joan Luo, MD

Joan Luo, MD
Spine, Sports Medicine & 62 8943 Shady Grove Court Gaithersburg, MD 20877
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider rush your appointment?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.164.104
April 30, 2013
Does this provider promptly return your phone calls?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.217.164
November 16, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.53.209
September 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.176.33
September 07, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.122.151
July 03, 2012
Does not care how or what you are feeling...wants to give you back shots everytime she sees you instead of listening to the problems you are having...don't waste your time like I did...very unprofessional and only cares about your insurance money!!! Go past her and look at Advanced Pain Management!!!
by Wayne Hall
January 25, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
December 16, 2011
Very friendly and professional
by Ben
November 28, 2011
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous
September 07, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
August 15, 2011
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