Michael DiGiovanna, DO

Michael DiGiovanna, DO
DiGiovanna Family Care Center 1061 North Broadway North Massapequa, NY 11758
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Consumer Feedback

(35 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 07, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
September 02, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous
August 05, 2011
Were you able to relax during your appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
July 25, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
July 18, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was the waiting area spacious?
Yes
by Anonymous
June 10, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 10, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
May 09, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was it easy to make an appointment with this provider?
Yes
Are you going to visit this provider again?
Sure
by Anonymous
April 25, 2011
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider show attention to detail?
Kind of, but not very much
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous
April 22, 2011
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