Norton Orthopedic Institute - St. Matthews

Wellness.com Featured Provider
Norton Orthopedic Institute - St. Matthews
Norton Orthopedic Institute - St. Matthews Office

(502) 559-1400

Fax (502) 559-1415 4123 Dutchmans Lane Suite 401 Louisville, KY 40207
About

Norton Orthopedic Institute - St. Matthews

Norton Orthopedic Institute - St. Matthews is a Surgeon facility at 4123 Dutchmans Lane Suite 401 in Louisville, KY.
Primary Specialty

Surgeon

Practice Norton Orthopedic Institute - St. Matthews
Accepting New Patients
Insurances Accepted Aetna, Aetna Better Health of Kentucky, Aetna Medicare Advantage, MHS ambetter Indiana, Wellcare-Ambetter, Anthem, Anthem Indiana Medicaid(Indiana MCO), Commercial - Anthem Medicare HMO & PPO, Anthem Pathway, Anthem Pathway Transition, CareSource Indiana, CareSource Marketplace, Cigna, Corvel, Coventry, Commercial - Encore, First Health Group Corp (The First Health Network), Frazier Rehab Institute, Preferred Health Plan (PHP) (currently HealthSmart), Hosparus, Humana Medicaid, Indiana Medicaid, Medicare - Medicare Indiana, Indiana Health Network (IHN, Inc.), Kentucky Medicaid, Medicare - Medicare Kentucky, Medicaid - Medicaid Indiana-MDWise, MHS (Indiana MCO), Multiplan, Passport (Kentucky MCO), Passport Marketplace, Commercial - Provider Net, Sagamore, Signature Advantage, SIHO (Southern Indiana Health Operations/Organization), Tricare Healthnet, United Healthcare, United Healthcare Community MCO, United Medicare Advantage, Department of Veterans Affairs, Wellcare, Medicare - Wellcare Medicare, Medicaid - Medicaid Kentucky-Wellcare, Wellpath INCARCERATED POPULATION, Federal Workers Comp, Humana Medicare
Business Hours
Monday:8:00 AM - 4:30 PM
Tuesday:8:00 AM - 4:30 PM
Wednesday:8:00 AM - 4:30 PM
Thursday:8:00 AM - 4:30 PM
Friday:8:00 AM - 4:30 PM
Saturday:Closed
Sunday:Closed
Services Norton Orthopedic Institute - St. Matthews provides surgery in Louisville, KY. The most common types of surgeons are: General, Cardiovascular, Otolaryngology, Neurological, Reconstructive, Neonatal and Orthopedic.

Please call Norton Orthopedic Institute - St. Matthews at (502) 559-1400 to schedule an appointment in Louisville, KY or to get more information.
Consumer Feedback
(8 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
View All 8 Reviews Add a Review
Recent Reviews

Seriously am so disappointed in this department at Norton, when I have so much more success with other Norton Departments.
I truly hope this review saves a lot of people from wasting their time with this department.

I likely have a torn rotator cuff, which is why I need to be seen by an Ortho doctor. The last few YEARS my rheumatologist, my neurologist, my primary care physician, and now my physical therapist have all insisted I need to be checked out by an orthopedic surgeon.

I made an appnt online on MyChart with an ortho at Norton.
Well, I just received a call from this office asking that I change the doctor I originally scheduled with online, because Dr. Joshua Christensen doesn't want to see a patient with previous surgery on the joint. I was advised to go back to the original doctor who operated 5 years ago back in Lexington, or see another doctor in his office, Dr. Nyagon G Duany because I saw her years ago.
I explained that I didn't want to see Dr Duany because she wasn't helpful and kept insisting that I go back to the original surgeon and that she couldn't do anything for me.
I also explained (again) that my original surgeon IS NO LONGER WORKING AT UK hospital or any other hospital in my network. How am I supposed to see a doctor that is no longer around????

So this now makes TWO orthopedic doctors in the same office at Norton who refuse to help me because I was previously operated on by another doctor!!!
by Brookelangelo xxx.xxx.159.151
May 22, 2025
They have really great customer service here. They always put their customers first, regardless of the situation. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Former Patient
November 30, 2011
Recent Polls
Was this provider's office too cold?
No, it was fine
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.13.184
February 21, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.208.59
July 05, 2012
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