Cedar Animal Medical Center

Cedar Animal Medical Center
Cedar Animal Medical Center North Highway 491 Gallup, NM 87301
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Consumer Feedback

(59 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. As far as boarding facilities go this is one of the better ones that I have seen and I feel confident that the staff takes great care of my pets.They try to make pets feel as safe and comfortable as possible. I have never seen my pets so calm at the veterinarian before. They really seem to have such a gift with animals here. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. My pet hates going to the vet so I was very relieved that I was allowed to stay with my pet throughout the appointment. They really make an effort to make sure that the pets are comfortable and happy at all times, which in turn makes me very happy as well.
by Anonymous
July 17, 2011
Cedar was recommended to me by several friends who are dog lovers. I brought my dog there for a couple of injuries, and Dr. Balok was extremely patient and knowledgeable. After the first time I went there, she remembered me and my dog over a month later. The staff is friendly, and the facilities are clean. They are very clear about the steps they will take to take care of your pet and are completely transparent about costs if you ask. I have not had any trouble making appointments. Because we live about an hour away, one of my friends has brought her dog in on more than one occasion during emergency hours, and the doctors have been more than understanding. I would highly recommend this place to anyone with a pet in the Gallup or surrounding area.
by Anonymous
July 12, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the kennels and holding areas clean?
Yes, they were spotless
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
July 11, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this veterinarian answer all of your questions?
Yes
Does this provider offer flexible appointment times?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
July 05, 2011
They were so informative, and thoroughly answered every single question I had regarding pet care. I left feeling like I really learned a lot. I have never seen my pets so calm at the veterinarian before. They really seem to have such a gift with animals here. When I had to leave my pet here in overnight care I was so worried but they always called with follow-ups exactly as promised and even called more times than they said they would. They truly care about each of the animals that come into the hospital and treat them as all if they were their own. Dr. Tess expecially has always been willing to explain any details I asked about. I was very comfortable the entire time.
by Anonymous
June 16, 2011
Was this provider's staff friendly?
No, they were rude
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
May 20, 2011
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was this provider's office clean?
It was satisfactory
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
No, they would call sporadically but I never felt fully informed
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
May 06, 2011
When in Gallup, NM Cedar is the BEST place to go. Any other place (one other place) will over price you and do procedures you did not ask for and charge you for it. Cedar is very personable and professional, they took very good care of my dogs and gave us a discount for rescuing an injured dog! They only charge you what they say your going to be charged.
by Anonymous
April 25, 2011
Would you recommend this provider to others?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
March 06, 2011
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