I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They made the extra effort to make sure every question and concern I had was addressed.