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Richard Feingold, DO

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Richard Feingold, DO
Grapevine Cardiology
(4 Reviews)
> Get Phone Number & Directions
1643 Lancaster Dr Ste 203 Grapevine, TX 76051
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Staff
4 star average for Staff
Value
1 star average for Value
Dr Feingold and medical staff were great. His billing staff was a sham. I asked on the phone prior to my test if insurance was going to take care of everything. I got the yes answer before and after the visit, although I did sign the overriding patient responsibility. Turned out this below average did not call BXBS to verify coverage of the calcium test. I was billed $100 for it. A one minute call to BXBS would have verified non coverage. This office is lazy when it came to checking this out. They verified a check online, but no further. I was advised repeatedly they had called, but BXBS had no record of the phone call. They finally admitted they had only checked online. Repeated calls had been left to Cheryl to call BXBS. She said she only received one. Sure..I talked to Cheryl at roughly 12:45 today, 2/28/14, and she said to have BXBS call her directly. Joyce, from BXBS, called minutes later and someone said Cheryl was on vacation. Another fib, as I just spoke to her at 3:00pm. Not on vacation. I called Tricare South and was told to have Dr Feingold's office call and get a check for the amount. Guess the billing department never sent a note to Tricare. Bottom line: Medically enjoyed the professional work of Dr Feingold. His office is a travesty to integrity and a top notch doctor. I do know I am not the only patient that has had a problem with his billing staff. They were nice on the phone, but did not tell the truth on several instances and my signature of responsibility was supposed to cover a less than complete pre procedural verification.
by Luebs xxx.xxx.92.218
February 28, 2014
Was this cardiologist friendly?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.17.156
July 30, 2013
They were by far one of the best I've seen in their field. It was obvious that they've been exceeding their clients' expectations for years. They always make an extra effort to be polite and courteous. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They made sure that their qualifications were obvious. I am confident that I'm under the care of a professional. Very impressed with their excellent care. Anyone that needs a cardiologist should definitely use them.
by Anonymous xxx.xxx.203.185
May 28, 2013
Did this provider answer all of your questions?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this cardiologist friendly?
Extremely Friendly
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.140.31
October 29, 2012
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Map and Directions
1643 Lancaster Dr Ste 203, Grapevine, TX 76051