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John Pascal, MD

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John Pascal, MD
Pineville Family Physicians
(21 Reviews)
> Get Phone Number & Directions
10516 Park Rd Charlotte, NC 28210
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
February 09, 2012
Did this provider have reasonable prices?
No, it was expensive.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider's office clean?
Yes everything was neat and sterile
Did this family doctor answer all of your questions?
Yes
Was this family doctor's staff friendly?
Yes
by Anonymous
December 19, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
November 22, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 10, 2011
Does this provider have helpful information available online?
Yes
by Anonymous
November 08, 2011
The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They made the extra effort to make sure every question and concern I had was addressed.
by AK
October 10, 2011
Did this provider use excessive foul language?
No
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
September 28, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
June 29, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider rush your appointment?
No
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider offer flexible appointment times?
Yes
by Anonymous
May 12, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Takeisha Barber
April 17, 2011
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Map and Directions
10516 Park Rd, Charlotte, NC 28210