Midgette Family Dentistry

Midgette Family Dentistry
Midgette Family Dentistry 3326 Taylor Road Suite 100 Chesapeake, VA 23320
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Amazing Dentistry practice. Wonderful staff, pleasant & calming atmosphere. They do GREAT work at a reasonable price and really do care that you have a healthy mouth and teeth! HIGHLY RECOMMENDED
by Cheryl xxx.xxx.196.224
August 08, 2014
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this dentist's staff friendly?
Yes
by Gwendolyn Bethea xxx.xxx.17.253
November 18, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider answer all of your questions?
Yes
Was this provider late to your appointments?
No, they were on time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous xxx.xxx.252.105
June 10, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.222.229
January 26, 2013
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Skinny xxx.xxx.241.182
January 25, 2013
Stay away from this office!

While the care provided was good, the billing and staff were horrible.

Prior to some fillings, I told them my insurance did NOT cover white composites beyond the first 6 teeth. The staff assured me the insurance company would cover it. The insurance company ONLY covers a reduced amount and I was responsible for HUNDREDS of dollars of the bill. Trying to talk to them about it only resulted in me being blamed, no offer to assist or compromise, only an extended period to pay WITH interest being charged.

This office seems to be more worried about being "right" than considering the bigger picture. There are many offices where they will give HONEST and complete estimates of the patient responsibility. Had I been dealt with honestly, I could have had the work completed in a sequence that I could have afforded.

Once my complete bill was paid, I cancelled my remaining appointments, and was asked why. When I tried to tell them, they could not have cared any less than they did. Good luck with them!

And be warned, all potential patients!
by B.B. xxx.xxx.61.2
January 24, 2013
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.207.101
January 19, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Stacy xxx.xxx.198.125
January 18, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.196.131
January 16, 2013
They paid attention to me and my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. My teeth were cleaned, they did their job. I left feeling ok, but at other dental offices that I have been to, the staff was friendlier. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate.
by Gina xxx.xxx.66.5
April 24, 2012
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