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Donald J Wickstra, DDS

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Donald J Wickstra, DDS
(25 Reviews)
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PO Box 256, 3494 M 40 Hamilton, MI 49419
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Does this provider maintain a professional appearance?
Absolutely
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was the office accommodating when booking an appointment?
Great
by tracy Scheid xxx.xxx.87.210
August 21, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Does this provider promptly return your phone calls?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.60.99
February 10, 2014
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Was this dentist's staff friendly?
Yes
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous xxx.xxx.27.68
November 06, 2013
I went there to have my teeth examined, and instead they barely even looked at my teeth. I had barely opened my mouth when they told me they were finished examining them. I'm afraid they might have missed a few cavities. The first time I walked into their office, I immediately smelled an absolutely horrible odor. I don't think they've ever cleaned the place. It made me nauseous. Everyone should be aware of the fact that this business is not in a very safe neighborhood. It was not what I was expecting and I was pretty scared to get out of my car. They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. I was in excruciating pain during my entire procedure, and I asked for a local anesthetic but they just told me to deal with the pain. They had absolutely no compassion for me.
by anonymous xxx.xxx.65.45
November 03, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Rachelle xxx.xxx.248.253
June 22, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.241.39
May 09, 2013
My son (age 4) recently had a cleaning, and then after a fall that damaged his teeth, a successive root canal. I was pretty nervous for him, as I imagined this being a horrible experience. The hygienist was amazing at letting him explore the different tools, was extremely patient with him, and made him very comfortable. Dr. Wickstra then came in and explained to my son, in very kid-friendly language, what he was going to do to make his teeth healthy again. My son never even winced once through the whole procedure. I was so thrilled with the entire experience, and even though they aren't (technically) pediatric dentists, I would highly recommend them to any family!
by Anonymous xxx.xxx.96.17
May 08, 2013
Dr. Wickstra has been a fantastic dentist for me over the years. He is very concerned about the local community and stays very connected with it. When I needed some special attention with a tooth, he was extremely helpful in dealing with pain and other concerns I had. I often refer people to this office and have never had negative feedback. Dr. Wickstra has also taken time out of his Saturday to help with an emergency. The staff is also very professional and helpful. I would highly recommend this office to anybody.
by Anonymous xxx.xxx.0.201
May 08, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.94.167
May 08, 2013
I am not going to refer my family and friends here. The first time I visited the office, I just about walked out because they took too long, but as I got up to leave they called my name. A couple of months or so ago, my husband went there, because I refered him. We were 15 mins early, had two kids with us, and waited for 45 minutes before we decided to leave. I thought that they were just having an "off" day when I had gone. While we were there, the secretary (who happened to leave the window open so that everyone could hear), received a phone call, (pparently)from a client. As she talked to this person, she rolled her eyes and seemed to talk to this person as if they were supid. She had another call, put that person on hold. I could tell it was her boyfriend or husband. She was asking if this person had goten her text from earlier about dinner plans. This whole time, the customer was still on hold. After About 3 or 4 minutes of talking to her boyfriend or huband, a client walked in. She took care of him, and THEN picked the phone back up to finish the call with the customer who had been waiting.....This is not a smart thing to do, she could have at least close the window =( I also have a friend who had the wrong tooth "taken care of" by this office........with all of this said, I will no longer be driving to Hamilton for a long wait and bad service......ps, who cares if the bathroom is "well stocked"???? OH....one more thing....Dr. Wikstra called my husband to see if he coud "make it up to him", but argued about my husbands visit with him, while my husband was working.......not cool
by Anonymous xxx.xxx.213.60
May 08, 2013
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Map and Directions
PO Box 256, 3494 M 40, Hamilton, MI 49419