My child was refused service because I was not present. (He was having pain and needed to a tooth pulled) I’m the main/only care taker of my son(s) but the day he had an appointment I accepted an offer to work 7 hours because it was right before christmas. My father was kind enough to drive my son 45 minutes to his appointment. I was made aware by child protective services that the Ann Arbor pediatric dentistry called in a complaint stating A: My child was left unattended by parent guardian as his appointment and B: My son had red dots in his throat, which often come from oral sexual abuse. And yes, since the case was “Denied” by DHS the report was read to me word for word. My son was seen by a pediatrician who stated my son had petechiae which is red spots (with no symptoms) that can come from eating potato chips, choking on food, crying, vomiting, internal pressure from passing a bowel movement, anemia or blood clotting disorders...my son had three spots in the back of his throat the size of mosquito bites. Petechiae when in the shape of a severe bruise CAN come from oral abuse. I suggest the Ann Arbor Pediatric Dentistry google some images. Child Protective services came to our home searched our house and asked my child questions I can only hope he will forget. To make it worse my son was having pain in his tooth BECAUSE HE WAS REFUSED SERVICE DUE TO MY ABSENCE we returned back to Ann Arbor Pediatric Dentistry because it was the only place he could be seen as soon as possible. My son’s tooth had to be pulled, he waited two weeks with pain beauce instead of doing their job they were calling “CPS”. To top it off they didn't even bother to put a spacer between his teeth so they didn't grow in crooked. Thanks to our new Dentist in Canton my son has a spacer between his teeth and my son’s grandparents can help out when I have to work and I don’t have to worry about my kids being denied dental services. Best of best I don’t have to worry about the Dentist calling CPS if my kid has spots in his throat. The only thing I can say about Ann Arbor Pediatric Dentistry: RUN and RUN AS FAST as you possibly can in the opposite direction.
Everyone at this offce takes the time to make my kids feel like they are important. It is nice to know that the they engage with my children in a meaningful way. Today my 8 year old wanted to go along with her 3 year old sister for a cleaning just to say hi. I have four kids and I wouldn't consider going anywhere else for their care. Both Dr. Maturo and Dr. Fontes are wonderful and take excellent care of their patients. It's great to have a choice between the two when you have several children with different needs/personalities. The office staff is helpful and pleasant. I feel at ease knowing the any questions or concerns that I have are always taken care of. We have seen our share of pediatric specialists in the last three years. This office is one of my top picks in terms of the perfect balance between being a friendly place to be - while also an excellent professional source of care. When was the last time your child got upset in the parking lot because they were sad they forgot to give their dentist a hug?