Stanley Toelle, MD

Stanley Toelle, MD
North Idaho Gastroenterology 1607 Lincoln Way Ste 200 Coeur D Alene, ID 83814
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was this doctor's staff friendly?
Friendly Enough
Did this doctor answer all of your questions?
None of my questions were answered
Would you recommend this doctor to others?
Absolutely Not
Was this doctor friendly?
Not at all
Do you feel confident that this provider will work with you until a solution is reached?
No
by Phyllis Horne xxx.xxx.57.109
May 30, 2014
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's staff friendly?
Friendly Enough
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.71.134
September 25, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this gastroenterologist answer all of your questions?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.62.23
May 09, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.200.166
April 13, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.227.199
March 19, 2013
They had a friendly attitude, and made me feel at home. I appreciated the warm welcome. They didn't pressure me to buy anything I didn't need. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They have really great customer service here. They always put their customers first, regardless of the situation. Their prices were very fair. The level of care you get for the price is outstanding. Skilled endoscopist, second to none.
by Patient xxx.xxx.140.112
December 01, 2012
Only used Dr. Toelle once so far, for a colonoscopy and upper GI scope, referral from my primary doctor. Staff was helpful although most of the front office people could be a little friendlier. Once I was in the back, the nurse was very nice and in the procedure room, Dr. Toelle was very friendly and cracked a couple jokes to help me feel more at ease. Over all, my experience was very positive and professional. They called me the next day to make sure I was doing ok. No complaints.
by wh xxx.xxx.43.34
November 29, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
March 25, 2011
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They were very polite and helpful and made sure that I had everything I needed. I will definitely recommend them to people I know. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by bbgerry
March 06, 2011
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