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Raymond H Hernandez III, MD

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Raymond H Hernandez III, MD
(35 Reviews)
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19292 STONE OAK PKWY SAN ANTONIO, TX 78258
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
October 03, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 29, 2011
Are you going to visit this provider again?
Without a doubt!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
September 27, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
September 22, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 29, 2011
Would you recommend this ophthalmologist to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
August 22, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider late to your appointments?
No, they were on time
by Anonymous
August 09, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
August 05, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 25, 2011
Was this provider's office too cold?
No, it was fine
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
June 20, 2011
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Map and Directions
19292 STONE OAK PKWY, SAN ANTONIO, TX 78258