Kevin J Maloney, MD

Kevin J Maloney, MD
Harbor Immediate Medical Care 144 E BOSTON POST RD MAMARONECK, NY 10543
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by lucy
October 25, 2011
Did this provider have reasonable prices?
Absolutely!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
October 25, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Mehdi
October 10, 2011
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
October 05, 2011
Does this provider promptly return your phone calls?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
August 09, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
July 25, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
June 22, 2011
They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. It was easy to get the appointment time that worked for my schedule.
by Kati M.
June 15, 2011
Was this provider late to your appointments?
No, they were on time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
April 05, 2011
I have been a patient for several years. Dr Maloney is caring, kind and very smart. He takes wonderful care of my family and the community. I recommend him to everyone. His staff is great and the office is beautiful. They are always there for you.
by teresew
August 17, 2010
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